Refund

Refund Policy

Use this guide from Cirkul to review returns, exchanges, and refunds. This page applies specifically to cirkulpu.shop.

Our approach at Cirkul to eligibility
For purchases made through cirkulpu.shop, Cirkul applies the following guidance on eligibility. Our store maintains a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.

Cirkul: refund timing
For Cirkul customers at cirkulpu.shop, this section explains refund timing. When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.

What Cirkul customers should know about support
Customers using cirkulpu.shop can rely on the following Cirkul guidance about support. For return or exchange assistance, contact Support@Cirkulpu.shop or 5096195663.

condition of returns at Cirkul
The following condition of returns guidance applies to the Cirkul storefront at cirkulpu.shop. Return the item securely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.

What Cirkul customers should know about starting a request
For Cirkul customers at cirkulpu.shop, this section explains starting a request. To start a return or exchange, contact us at Support@Cirkulpu.shop before sending the item. Once the request is approved, Cirkul will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.

How Cirkul handles order problems
For Cirkul customers at cirkulpu.shop, this section explains order problems. For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.

What Cirkul customers should know about exceptions
Customers using cirkulpu.shop can rely on the following Cirkul guidance about exceptions. Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.

Merchant Information
Business name: Cirkul
Brand name: Cirkul
Email: Support@Cirkulpu.shop
Phone: 5096195663
Physical address: 358 E 12th St, Davenport, Iowa, 52803, United States